Over the past two years, we have been quite flexibile with our cancellation policy due to COVID. For the summer of 2022, we will be implementing and enforcing our cancellation policy more extensively. Before registering your child, please review our cancellation policy. You are required to sign our financial agreement upon registering your child/children for our water-sports camp.
What is our cancellation policy?
Notice of cancellation must be submitted in writing. We do not take cancellation over the phone.
- December 2 to April 30th – a full refund will be administered
- May 1 to June 1 – a full refund will be administered, minus a $75 administrative fee
- After June 1 – cancellation and requests for a refund will be taken case by case. A $75 admistrative fee will be implemented no matter the situation. As camps fill up quickly and waitlists are formed, we may be able to conduct a refund only if the space can be filled from a participant from the waitlist. If the space can be filled, refunds will be administered minus a $75 administrative fee. This administrative fee is non-negotiable.
Cancellation due to COVID-19: If camp is cancelled by FLX Adventure Camp due to coronavirus (COVID-19) there are two options: 1) a full refund will be completed upon request or 2) a camp credit can also be requested that will go toward the summer of 2023.
Parents and guardians should not expect a full refund if their child/children cannot attend camp due to COVID exposure. All requests will be reviewed on a case by case, but requests for cancellation due to a COVID illness/exposure or another illness, injury, accident, or a death in the family requires documentation and approval from the Executive Director. Upon receipt of documentation and approval by the Executive Director, a full refund minus a $75 admistrative fee may be issued. Verification must be received no later than 30 days after the scheduled Camp date. Please allow 4-6 weeks to receive your refund.
Campers who leave during a Camp session for any reason will not receive a refund.